Why are interpersonal skills important?
Interpersonal skills are important because they enable you to interact positively with others.
Also known as people skills, interpersonal skills include several traits that help you work with others, including:
- empathy
- communication
- active listening
- conflict resolution
- professionalism
- openness to feedback
- reliability
Demonstrating strong interpersonal skills in your CV and cover letter tells employers you’re a productive team player that’ll fit their culture.
To emphasise your interpersonal skills, use CV words that communicate your people-oriented traits and give specific examples that show how you work well with others. For example:
Trained 3 new baristas, teaching them how to make speciality coffee-based drinks and ensuring each hire felt confident and comfortable in their new role