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McDonald’s CV Example

Applying for a job at McDonald’s? Download and customise our McDonald’s CV example to create a job application that showcases your customer service skills and ability to thrive in a fast-paced environment.

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PERSONAL STATEMENT

Highly diligent professional with 6+ years of experience managing cash flow and delivering exceptional service at McDonald’s. Proven track record of success in attaining high-level satisfaction and positive feedback from customers. Demonstrated ability to take orders and collect payments with high attention to detail, recommend products as per customer requirements, and promote special deals to increase sales volume.

WORK EXPERIENCE

Senior Cashier
McDonald’s, Derby | Sep 2020–present

  • Contributed to increasing the client base by 20% annually by providing a high level of friendly and attentive customer service
  • Mitigated errors by 30% by implementing new cash management software
  • Maximised sales volume by £5000 per month by upselling at the cash counter
  • Received the ‘Employee of the Year’ award by demonstrating excellence in cash management and high-quality service delivery
  • Trained 15 new cashiers over 2 years

Cashier
McDonald’s, Matlock | Oct 2018–Aug 2020

  • Reviewed orders before processing transactions and issued receipts with high attention to detail
  • Identified customer requirements and provided guidance on deals and meal plans while answering queries and resolving issues in a friendly manner
  • Achieved 98% satisfaction rate on client feedback surveys by delivering exceptional services
  • Reduced cash discrepancy rate from 5% to 0% by following appropriate cash handling procedures
  • Suggested deployment of an advanced system for validating credit card authenticity

Crew Member
McDonald’s, Matlock | Dec 2016–Oct 2018

  • Performed various tasks, including operating cash register, running drive-thru, cooking Big Macs and menu items, and cleaning the restaurant
  • Helped to boost the customer rating of the franchise from 4.1 to 4.6 stars by ensuring fast and on-time food delivery to guests
  • Attained 96% client satisfaction rate by promptly resolving customer complaints and issues

EDUCATION

Nationwide Caterers Association | November 2018
Level 2 Food Hygiene Certificate

Regent Secondary School, Derby | May 2011–Aug 2016
A-Levels: English Literature (B), Computer Science (A), French (B)
GCSEs: 10 A*–C, including English, Maths, and ICT

ADDITIONAL SKILLS

  • Cashflow management
  • Problem solving
  • Customer service
  • Internal/external communication
  • Team training & management
  • Interpersonal & organisational skills
  • Conversational French

HOBBIES & INTERESTS

  • Rugby
  • Gym
  • Snooker

16+ skills for your McDonald’s CV

Before you begin writing, make sure you know how to write a CV in a way that best emphasises your strengths.

Depending on your skill set and background, there are several types of jobs you can do at McDonald’s. Some of the most common roles you’ll find include: cashier, cook, crew-member, and shift manager.

Cashiers are responsible for greeting customers, taking their orders, and processing their payments, while cooks work in the kitchen. Meanwhile, crew members handle tasks like taking orders from the drive-thru as well as preparing and delivering orders, and shift managers are responsible for inventory management and ensuring the restaurant runs smoothly.

Regardless of which role you’re interested in, to get a job at McDonald’s you’ll need to showcase excellent teamwork skills as well as the ability to work under pressure.

Here’s a list of other hard skills (abilities developed through training) and soft skills (personality traits that affect how well you work with others) to highlight when you build your CV:

  • Interpersonal skills
  • Time management
  • Problem solving
  • Flexibility
  • Customer service skills
  • Initiative
  • Patience
  • Communication
  • Stress management
  • Multitasking
  • POS systems
  • Knowledge of food safety and hygiene regulations
  • Inventory management
  • Kitchen equipment operation and maintenance
  • Attention to detail
  • Food preparation
  • Leadership

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