PERSONAL STATEMENT
Hardworking supervisor with 8 years of experience in cleaning and office maintenance. Excellent multitasker and able to adapt quickly to different environments, from private offices to large corporate premises. Knowledgeable of cleaning procedures, manual handling, and safety policies, and keen on mentoring staff to resolve high-stress situations with patience.
WORK EXPERIENCE
Cleaning Supervisor, Equans
Birmingham | 2019–Present
- Provide executive cleaning service to 3 office buildings across the city, maintain the security of premises by overseeing the office keys, and carry out risk assessments on new sites during renovations
- Supervise 20 cleaning associates to ensure compliance with company policies and health regulations
- Reduced staff turnover by 15% by implementing a new shift rotation schedule to pair each new starter with a more experienced cleaner for the first month of their employment
- Conducted on-the-job training on proper cleaning methods and promoted a safe environment by evaluating staff performance every month and initiating disciplinary action of associates when necessary
Maintenance Coordinator, Serco Plc
Coventry | 2016–2019
- Managed all maintenance processes within the organisation, including floor cleaning, repairing requests, workload scheduling, and department restoration activities
- Performed 4 monthly inspections of all premises, reporting on damages and equipment malfunctions and providing recommendations for site renovations when needed
- Assigned special projects to junior staff to ensure continuous upkeep of the facility and established internal processes to monitor preventive maintenance schedules and reduce downtime
- Deployed 10 maintenance control plans to prevent long-term damages and simplify building repairs
Office Cleaner, Arden Services UK Ltd
Coventry | 2014–2016
- Assisted 9 senior cleaners with daily premise cleaning, including cafeterias, bathrooms, and staff kitchens
- Washed blackboards, furniture, and wastebaskets and notified building managers of any repair needs
- Restocked office supplies every week, submitted inventory orders, and ensured all common areas were cleaned and sanitised at the end of each day
- Trained new personnel on office best cleaning practises, as well as on how to fulfil maintenance requests and order new equipment for special assignments
EDUCATION
Barr’s Hill School, Coventry
A-Levels: English (B), Maths (B), History (C)
GCSEs: 10 A–B, including English, Maths, and Science
ADDITIONAL SKILLS
- Cleaning and sanitation procedures
- Health and safety
- Communication, time management, and problem solving
- Team leadership and staff training
HOBBIES & INTERESTS
- Jogging
- Volunteering
- Traveling
